Privacy Policy

Introduction

It is our policy to respect your privacy and protect any information we may collect while operating our websites.

This Privacy Policy applies to information collected on the following platforms:

• Our website: UptimeBooster.com
• Our mobile applications (including the UptimeBooster mobile app for Android and iOS)

Throughout this Privacy Policy, we refer to these platforms collectively as "Services."

Information We Collect

We collect information in two ways: when you provide information to us, and automatically through operating our Services. The type and amount of information we collect depend on the context and how we use it. Here are some examples:

Information You Provide to Us

• Basic Account Information: When you sign up for an UptimeBooster.com account, we require you to provide basic information such as your name, email address, and password.
• Transaction and Billing Information: If you make a purchase from us (e.g., a subscription to a UptimeBooster.com plan, SMS messages), we collect additional personal and payment information necessary to process the transaction.
• Credentials: Depending on the Services you use, you may provide us with credentials for your website (e.g., SSH, FTP, and SFTP username and password).
• Communications With Us: When you communicate with our team, such as responding to surveys or support questions, you may provide us with information related to your inquiry.

Information We Collect Automatically

• Log Information: We collect standard log information, including browser type, IP address, unique device identifiers, language preference, referring site, date and time of access, operating system, and mobile network information.
• Usage Information: We collect information about your usage of our Services, such as the pages you visit and the features you use, to improve our Services and understand how users interact with them.
• Location Information: We may determine the approximate location of your device from your IP address to understand geographic trends.
• Information from Cookies & Other Technologies: We use cookies and similar technologies like pixel tags to identify and track visitors, analyze usage, and personalize your experience. These technologies help us understand your preferences and improve our Services.

How We Use Your Information

We use the information we collect about you for various purposes, including but not limited to:

• Providing and maintaining our Services
• Developing and improving our Services
• Monitoring and analyzing trends to enhance user experience
• Measuring and improving the effectiveness of our advertising
• Protecting the security of our Services and preventing fraud and illegal activities
• Communicating with you about offers, promotions, and updates
• Personalizing your experience and serving relevant advertisements

Legal Bases for Collecting and Using Information

If you are located in the European Union (EU), we process your personal data based on the following legal grounds:

• Fulfillment of contractual obligations or administration of your account
• Compliance with legal obligations
• Protection of vital interests or those of another person
• Legitimate interests, such as providing and improving our Services, monitoring and preventing problems, and personalizing user experience
• Your consent, where applicable (e.g., for placing certain cookies)

Sharing Information

We do not sell your private personal information. However, we may share information about you in the following circumstances:

• Subsidiaries, Employees, and Independent Contractors: We may disclose information to our subsidiaries, employees, and independent contractors who need it to provide or process our Services.
• Third Party Vendors: We share information with trusted third-party vendors who assist us in delivering and improving our Services, such as payment processors, analytics providers, and email delivery services.
• Legal Requests and Protection: We may disclose information in response to a subpoena, court order, or other governmental request, or to protect our rights, property, and the safety of others.
• Business Transfers: In the event of a merger, acquisition, or bankruptcy, user information may be transferred to a third party, who will be required to comply with this Privacy Policy.
• With Your Consent: We may share information with your consent or at your direction.

Security

We take the security of your information seriously and implement reasonable measures to protect it against unauthorized access, use, alteration, or destruction. While no online service is 100% secure, we strive to maintain the confidentiality and integrity of your personal data.

Your Choices and Rights

You have choices regarding the information you provide and how it is used:

• Limit Information: You can choose not to provide optional account, profile, and transaction information, but some features may be inaccessible.
• Opt-Out: You may opt out of receiving promotional messages, although we may still send you non-promotional communications.
• Cookies: You can set your browser to reject cookies, but this may affect the functionality of our websites.
• Account Closure: If you no longer wish to use our Services, you can close your UptimeBooster.com account. We may retain certain information as required by law or for legitimate business purposes.

If you are located in certain countries, including those in the EU, you have rights regarding your personal data, subject to legal exemptions. These rights include the ability to access, correct, delete, object to processing, limit processing, and request data portability. Please refer to the "Your Rights" section in our full Privacy Policy for more information.

Contact Us

If you have any questions about this Privacy Policy or your rights, or if you need to contact us regarding your personal data, please contact here.